GOODMAN WARRANTY INFORMATION:

Indoor Comfort and Warranty Protection Perfection
Every Goodman brand indoor comfort product is built to the highest standards of the heating and cooling industry, and in many cases Goodman products exceed those standards. The high quality of our product warranties reflects the high standards of our manufacturing processes. As a heating and cooling contractor, our founder, Harold Goodman knew firsthand the concerns that homeowners expressed when it came to purchasing and installing a new central indoor comfort system. That’s why all Goodman brand products provide what we believe to be industry leading warranty protection. Why would you settle for anything less?
Standard Warranty
Every Goodman brand product is protected by a limited warranty on all functional parts. You’ll find specific warranty protection coverage listed with the product features, or you can check the warranty certificate, or your installing dealer will have the details.
Full details on the standard limited parts warranty are available for each of our featured products.

Extended Service Plans
With a GoodCare Extended Service Plan**, you’ll have your choice of a variety of offerings that provide worry-free comfort without the unexpected cost of replacement parts or labor expenses should your Goodman brand equipment require service. If a covered repair is needed, an Authorized GoodCare Dealer will respond promptly and make repairs with quality Goodman brand parts.
GoodCare coverage, on average, is affordable, costing only pennies a day. It’s valuable coverage that protects you today and in the future, no matter how much the cost of service may increase over the life of your Goodman brand equipment. With a GoodCare extended service plan, your comfort is in the warranty. Note: This program is not available for installations in Florida, Oklahoma, and Oregon.
When it comes to worry-free warranties, the Goodman brand stands behind its products with what we believe to better warranties than any other brand in the indoor comfort industry.
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LENNOX Warranty

For over 100 years, Lennox has set the standard for leading commercial HVAC products, built to last with durable materials and construction. For added reliability, Lennox® components feature some of the best warranties in the industry. It’s our guarantee to provide you years of dependable performance while protecting your investment and ensuring your peace of mind.
Terms and coverage details may vary according to the products you own.

Rooftop Units

• 15-year limited warranty on stainless steel gas heat exchanger
• 10-year limited warranty on aluminized steel gas heat exchanger
• 5-year limited warranty on compressor
• 1-year limited warranty on covered components

SunSource® Commercial Energy System

• 5-Year limited warranty, 12-Years of 90% limited peak power output guarantee, 25-Years of 80% limited peak power output guarantee on solar modules
• 15-Year standard limited warranty on microinverters

Air Conditioners and Heat Pumps

• 5-year limited warranty on compressor
• 1-year limited warranty on covered components

Indoor Coils and Air Handlers

• 1-year limited warranty on covered components

Gas Furnaces

• Up to 20-year limited warranty on heat exchanger
• 1-year limited warranty on covered components

Unit Heaters and Duct Furnaces

• 5-year limited warranty on stainless steel gas heat exchanger
• 2-year limited warranty on aluminized steel gas heat exchanger
• 1-year limited warranty on covered components

Controls

• 3-year limited warranty on Prodigy® unit controllers
• 3-year limited warranty on Integrated Modular Controller

For complete warranty coverage details, see warranty certificate.

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TRANE WARRANTY
This limited warranty is provided by the manufacturer to the original purchaser and to any succeeding owner of the real property to which the Trane Outdoor Unit (outdoor unit) is originally affixed, and applies to products purchased and retained for use within the U.S.A. and Canada.

Beginning on January 1, 2010, R-22 refrigerant will no longer be used as a manufacturer-installed refrigerant as required by federal regulation.

Following this date, depending on the availability of any remaining R-22 equipment, outdoor unit replacement may require that the entire system be R-410A compatible. Indoor system components and possibly connecting line sets would need to be replaced in order to be compatible with outdoor units containing R-410A refrigerant. Expenses associated with replacing system components that are not R-410A compatible will not be covered by the terms and conditions of the limited warranty.
The limited warranty period begins when installation is complete and the outdoor unit start-up procedure has been properly completed, verified by installer’s invoice or similar document. If installation completion and start-up date cannot be verified by installer’s invoice or similar document, this limited warranty coverage begins six (6) months after the date of manufacture based on the outdoor unit serial number.

If the sealed motor compressor fails or the outdoor coil becomes defective, or any functional part of your outdoor unit fails because of manufacturing defect, within five (5) years from the date the limited warranty period begins, Warrantor will furnish without charge the required replacement compressor, coil, or functional part. Any other costs, such as local transportation, related service labor, diagnosis calls, refrigerant and related items are not included.

This limited warranty does not apply if the outdoor unit was purchased direct (i.e. from internet websites or auctions) on an uninstalled basis. Additionally, this limited warranty will not apply unless the outdoor unit is: (1) installed by a licensed or qualified HVAC technician (2) applied and installed in accordance with the manufacturer’s recommendations in its Installer’s Guide (3) in compliance with all industry standards, national, state, and local codes.

This limited warranty does not cover your outdoor unit if it is damaged while in your possession; including, but not limited to (1) damage caused by unreasonable use of the outdoor unit , (2) damage from failure to properly maintain the outdoor unit as set forth in the Use and Care manual, (3) damage that is not considered a manufacturing defect, such as acts of God, malfunctions or failures resulting from fire, water, storms, lightning, earthquake, theft, riot, misuse, abuse, increased utility usage costs, or (4) performance problems due to improper selection/equipment match, installation, or application.
This limited warranty applies to product installed on or after 5/1/2009.

Registered Limited Warranty Option
If registered within 60 days of the original installation date, the limited warranty terms will be lengthened** as follows: sealed motor compressor – twelve
(12) years, outdoor coil – ten (10) years, all other functional parts – ten (10) years.

If an AHRI certified matched system - Trane indoor unit, Trane thermostat, and Trane outdoor unit - are installed at the same time and registered within 60 days of the original installation date, then if any Trane furnished internal functional part of that Trane unit fails because of a manufacturing defect within ten (10) years from the date the limited warranty period begins, Trane will furnish the required replacement part. If a non-Trane indoor coil is installed as part of a system, this limited warranty does not cover the indoor coil. Any other costs, such as local transportation, related service labor, diagnosis calls, refrigerant and related items are not included.

**Registered Limited Warranty lengthened terms are non-transferable and do not apply to income property.
To register, go to trane.com/residential or call (800) 554-6413.


THE LIMITED WARRANTY AND LIABILITY SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, WHETHER IN CONTRACT OR IN NEGLIGENCE, EXPRESS OR IMPLIED, IN LAW OR IN FACT, INCLUDING BUT NOT SPECIFICALLY LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR USE, AND IN NO EVENT SHALL WARRANTOR BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
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Carrier Warranties
When you choose innovative Carrier products for your home heating and cooling needs, you don't just get the most advanced products available–you also get solid warranty coverage to protect your investment.
The terms and coverage details of your warranty are specific to the Carrier product models you own. Typically, Carrier products come with a 10-year parts limited warranty. Depending on your model, certain components within the product may have different standard warranties.
Additionally, Carrier also offers a variety of extended warranty programs to further protect your investment. And with repair bills ranging from $100 to $1,000 or more, an optional extended warranty from Carrier can be a wise move.
* 1-yr to 10-yr coverage options for Parts Only, Labor Only, or Parts & Labor
* Genuine Carrier replacement parts, designed to work perfectly with your system
* This transferable warranty may increase the value of your home
* Fully underwritten by Carrier Corporation, with no deductibles or hidden charges
* All of the paperwork is handled by your Carrier dealer
To learn the exact details of your warranty, refer to the product documentation such as a user's manual that came with your product. If your model is listed on our website, the documentation may be available for download. Or, if you are unable to find your documentation, you can always contact your Reich A/Cfor assistance in determining your warranty coverage.
At the time of purchase, you may have also been offered additional warranty coverage provided by your expert Carrier dealer. If you have additional coverage through your dealer,
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Rheem Warranty Information:

Corsaire Series

Parts—Five Years
Compressor—Ten Years
Labor—One Year

Rheem Series

Parts—Five Years
Compressor—Ten Years
Labor—One Year
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AMANA

Our Best Standard Warranty Protection

Our ASX18, ASX16, and ASX14 air conditioners and the ASZ18, ASZ16, and ASZ14 heat pumps use the chlorine-free R-410A refrigerant. All of these units feature what we believe to be the most comprehensive warranty coverage of any air conditioner or heat pump on the market. They offer Lifetime Limited Warranty* protection for the compressor to the original, registered, single-family, homeowner of a properly matched system using these high-efficiency air conditioners and heat pumps. If the original owner should have a compressor failure, we will replace the air conditioner or heat pump with a comparable Amana® brand product.

* To receive the Lifetime Limited Warranty, online registration is required within 60 days of installation. Online registration is not required in California and Quebec.

Providing outstanding standard warranty coverage is just one way of continuing our over 70-year promise to homeowners to build a product that Lasts and Lasts and Lasts.™ 
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AMANA EXTENDED WARRANTY OPTION
AsureSM Provides Years of Worry-Free Comfort

With an Asure Extended Service Agreement*, you’ll have your choice of 5-years, 10-years, or even up to 99-years (compressor only)  of worry-free comfort without the unexpected cost of replacement parts or labor expenses should your Amana® brand equipment require service.  If a repair is needed, an Authorized Asure Dealer will respond promptly and make repairs with quality Amana® brand parts.

Asure coverage is affordable, costing only pennies a day.  It’s a worthwhile investment that protects you today and in the future, no matter how much the cost of service may increase over the life of your Amana® equipment. With Asure coverage, your lasting comfort is guaranteed.

“Lasts and Lasts and Lasts™”.

An Asure Service Agreement is only available through an Authorized Asure Dealer. Visit the Dealer Locator to find an Asure Dealer near you.

*Extended Service Plans not available in all states.  Ask your dealer for full details.
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Bryant Warranty Information

When you choose dependable Bryant products for your home heating and cooling needs, you don't just get the best products available–you also get solid warranty coverage to protect your family’s investment.
The terms and coverage details of your warranty are specific to the Bryant product models you own. Typically, Bryant products come with a 10-year parts limited warranty. Depending on your model, certain components within the product may have different standard warranties.

Additionally, Bryant also offers a variety of extended warranty programs to further protect your investment. And with repair bills ranging from $100 to $1,000 or more, an optional extended warranty from Bryant can be a wise move.
* 1-yr to 10-yr coverage options for Parts Only, Labor Only, or Parts & Labor
* Genuine Bryant replacement parts, designed to work perfectly with your system
* This transferable warranty may increase the value of your home
* Fully underwritten by Bryant Heating & Cooling Systems, with no deductibles or hidden charges
* All of the paperwork is handled by your Bryant dealer
To learn the exact details of your warranty, refer to the product documentation such as a user's manual that came with your product. If your model is listed on our website, the documentation may be available for download. Or, if you are unable to find your documentation, you can always contact Reich A/C for assistance in determining your warranty coverage.
At the time of purchase, you may have also been offered additional warranty coverage provided by your Bryant dealer. If you have additional coverage through your dealer, please contact him or her directly for assistance with the warranty.
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COLEMAN

Warranties
Coleman® Heating & Air Conditioning backs every system with some of the best limited warranties you'll find. Models come with a 20-year limited warranty on the heat exchanger, 10-year compressor*, and 10-year parts limited warranties**.

*Three-phase models have a 5-year limited compressor warranty.

**DYP models have a 5-year limited parts warranty and three-phase models have a 1-year limited parts warranty.
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NORDYNE
RESIDENTIAL WARRANTY PROGRAM
STANDARD BRAND:            GIBSON/GRANDAIRE
NON-REGISTERED                           REGISTERED
5 YEARS PARTS                                10 YEARS PARTS – 1 YEAR QUALITY PLEDGE ON A/C
                                                            10 YEAR QUALITY PLEDGE ON FURNACE

STANDARD PLUS BRANDS:           PHILCO/KELVINATOR
NON-REGISTERED                           REGISTERED
5 YEARS PARTS                                10 YEARS – 1 YEAR QUALITY PLEDGE ON A/C

PREMIER BRANDS:              TAPPAN / FRIGIDAIRE / WESTINGHOUSE
NON-REGISTERED                           REGISTERED
5 YEARS PARTS                                10 YEARS PARTS
                                                            10 YEAR QUALITY PLEDGE

ALL BRANDS
10 YEAR HEAT EXCHANGER
90 DAY PRODUCT ASSURANCE COMMITMENT (FLAT RATE PROGRAM)
RESIDENTIAL LAVOR PROTECTION PLANS ARE AVAILABLE
HEAT EXCHANGER WARRANY EXCEPTIONS APPLY. 

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YORK WARRANTY

Your York Dealer will be glad to give you complete information on York Limited Parts Warranties to protect your purchase. With an optional YORKCare™ Comfort Plan you can have complete protection against unexpected repair bills. Based on the plan you select and the coverage that's available, YORKCare can provide you with complete parts and labor coverage for up to 10 years.

A YORKCare Home Comfort Plan provides total parts-and-labor coverage on new York equipment for the term you select.* You can choose up to 10 years of YORKCare extended protection on many products. Either way you'll have:

• No worry about the cost of service calls.
• No deductibles.
• No limit on the number of repairs.
• Fast and easy access to service through your York Dealer.

What's more, a YORKCare Home Comfort Plan can be transferred to the new owner if you should sell your home during the term of the policy. So it can also add a tangible value to your home.

Your York Dealer will be happy to give you the details and show you just how little the cost really is for so much peace of mind.

* Depends upon the plan you select and the coverage that's available on your new equipment. See your York dealer for details.
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PAYNE WARRANTY

-split systems, gas furnaces, fan coils, evaporator coils,
small packaged products

If you're the original homeowner and you register your eligible product within 90 days of installation, you will receive a 10-year parts limited warranty*. Check with your Payne® contractor for the latest warranty information. You'll find your Payne warranty certificate included with the Owners Manual.
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RUUD Warranty Information

Builder Series

Parts—Five Years
Compressor—Ten Years
Labor—One Year

Achiever Series

Parts—Five Years
Compressor—Ten Years
Labor—One Year
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TEMPSTAR WARRANTY

The No Hassle Replace™ limited warranty is matched to four mainline product groups:

• 10 Years – for our top-of-the-line products
• 7 Years – for our mid-tier products
• 5 Years – for our standard-level products
• 1 Year – for our base-level products

NOTE:  Entry-level builder-grade products do not come with a No Hassle Replace™ limited warranty.
Split system units must be matched with a Tempstar indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Tempstar distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.
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HEIL WARRANTY

Standard Warranty
Your Heil home air conditioner, heat pump, or furnace carries a limited warranty on all functional parts. Most Heil units feature an outstanding 10 year parts limited warranty. Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.
Split system units must be matched with a Heil indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.
Protecting Your Warranty
You are required to provide proof of yearly maintenance service by a qualified service technician to keep your warranty valid. The dealer also needs the serial number and model number of your unit, so keep your original receipts. For assistance in filing claims, your dealer can contact the distributor, who is supported by International Comfort Products, LLC (ICP).

The No Hassle Replacement™ limited warranty is matched to four mainline product groups:

• 10 Years – for our top-of-the-line products
• 5 Years – for our standard-level products
• 1 Year – for our base-level products

NOTE: Entry-level builder-grade products do not come with a No Hassle Replacement™ limited warranty.
Split system units must be matched with a Heil indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.
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ARMSTRONG AIR Warranty Registration

New equipment installations only. Equipment must be registered within 60 days of installation, or if you purchased a new home the equipment must be registered within 60 days of closing. Equipment that was installed (or your home purchase was) more than 60 days ago and the equipment was not registered online for extended coverage, your warranty defaults to a 5 year limited warranty on parts and 20 year limited warranty on heat exchangers.

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Ducane's Warranty

Ducane offers a standard, limited lifetime warranty on the heat exchanges of on all its gas and oil furnaces, along with a five-year limited parts warranty. Air conditioners have a five-year warranty on the compressor and limited five-year parts warranty. Heat pumps have a five-year limited warranty on the compressor and a five-year limited warranty on components.
 

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Mitsubishi Electric Warranty

Tuesday, April 12, 2011
LIMITED WARRANTY
Mitsubishi Electric Mr. Slim® Split Air-conditioner and Heat-pump Systems
MEUS warrants as follows to the original owner of this Mr. Slim product that, if purchased from and installed by a contractor licensed for HVAC installation under applicable local and state laws within the continental United States, Alaska, and Hawaii, should it prove defective by reason of defects arising from improper workmanship and/or material:
A. FIVE YEAR ON PARTS.
The parts are warranted for a period of five (5) years to the original end-user of this System. If it should prove defective due to improper workmanship and/or material for a period of five (5) years from the date of installation, MEUS will replace any defective part without charge for the part. Replacement parts are warranted for the remainder of the original five-year warranty period. Parts used for replacement may be of like kind and quality and may be new or remanufactured. Defective parts must be made available to MEUS in exchange for the replacement part and become the property of MEUS.
B. ADDITIONAL TWO-YEAR COMPRESSOR WARRANTY. The compressor is warranted for a total period of seven (7) years to the original end-user of this System. If it should prove defective due to improper workmanship and/or material for a period of seven (7) years from the date of installation, MEUS will replace any defective compressor without charge for the compressor. Replacement compressors are warranted for the remainder of this warranty period. Compressors used for replacement may be of like kind and quality and may be new or remanufactured. Defective compressors must be made available to MEUS in exchange for the replacement compressor and become the property of MEUS.
C. NO LABOR. THESE LIMITED WARRANTIES DO NOT INCLUDE LABOR or any other costs incurred for service, maintenance, repair, removing, replacing, installing, complying with local building and electric codes, shipping or handling, or replacement of the System, compressors, or any other parts. For items that are designed to be maintained or replaced by the owner, the owner is solely responsible for all labor and other costs of maintaining, installing, replacing, disconnecting, or dismantling the System and parts (such as filters or belts) in connection with owner-required maintenance. Air filter cleaning and/or replacement for each applicable indoor unit are owner-required maintenance, and labor for this procedure is not covered under warranty. Please consult the applicable technical documentation for air filter cleaning and other maintenance procedures.
D. Proper Installation. This Limited Warranty applies only to Systems that are installed by contractors who are licensed for HVAC installation under applicable local and state law and who install the Systems in accordance with (i) all applicable building codes and permits; (ii) MEUS's installation and operation instructions; and (iii) good trade practices.
BEFORE REQUESTING SERVICE, please review the applicable technical documentation to insure proper installation and correct customer control adjustment for the System. If the problem persists, please arrange for warranty service.
1. TO OBTAIN WARRANTY PARTS SERVICE
(a) Contact the licensed contractor who installed the System or the nearest licensed contractor, dealer, or distributor (whose name and address may be obtained on our website at www.mehvac.com) of any defect within the applicable warranty time period.
(b) Proof of the installation date by a licensed contractor is required when requesting warranty service. Present the sales receipt, building permit, or other document which establishes proof and date of installation. Otherwise this Limited Warranty shall be deemed to begin one hundred twenty (120) days after the date of manufacture stamped on the System. THE RETURN OF THE OWNER REGISTRATION CARD IS NOT A CONDITION OF COVERAGE UNDER THIS LIMITED WARRANTY. However, please return the Owner Registration Card so that MEUS can contact you if a question of safety arises.
(c) This Limited Warranty applies only while the System remains at the site of the original installation and only to locations within the continental United States, Alaska, and Hawaii.
2. THIS LIMITED WARRANTY DOES NOT COVER: property damages, malfunction, or failure of the System or personal injury caused by or resulting from: (a) accident, abuse, negligence, or misuse; (b) operating the System in a corrosive or wet environment containing chlorine, fluorine, or any other hazardous chemicals; (c) installation, alteration, repair, or service by anyone other than a licensed contractor or other than pursuant to the manufacturer's instructions; (d) improper matching of System components; (e) improper sizing of the System; (f) improper or deferred maintenance contrary to the manufacturer's instructions; (g) physical abuse to or misuse of the System (including failure to perform any maintenance as described in the Operation Manual such as air filter cleaning or any System damaged by excessive physical or electrical stress); (h) Systems that have had a serial number or any part thereof altered, defaced, or removed; (i) System used in any manner contrary to the Operation Manual; (j) freight damage; or (k) damage caused by force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power.
3. THIS LIMITED WARRANTY ALSO EXCLUDES: (a) SERVICE CALLS WHERE NO DEFECT IN THE SYSTEM COVERED UNDER THIS WARRANTY IS FOUND; (b) System installation or setups; (c) adjustments of user controls; or (d) Systems purchased or installed outside the continental United States, Alaska, and Hawaii. Consult the operating instructions for information regarding user controls.
4.This Limited Warranty shall not be enlarged, extended, or affected by, and no obligation or liability shall arise or grow out of MEUS providing - directly or indirectly - any technical advice, information, and/or service to Owner in connection with the System.
5. EXCEPT AS OTHERWISE PROVIDED IN THIS LIMITED WARRANTY, MEUS MAKES NO OTHER WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE SYSTEM. MEUS DISCLAIMS AND EXCLUDES ALL WARRANTIES NOT EXPRESSLY PROVIDED HEREIN AND ALL REMEDIES WHICH, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE. NO ONE IS AUTHORIZED TO CHANGE THIS LIMITED WARRANTY IN ANY RESPECT OR TO CREATE ANY OTHER OBLIGATION OR LIABILITY FOR MEUS IN CONNECTION WITH THE SYSTEM. MEUS DISCLAIMS ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ALL THIRD PARTIES (including, without limitation, the installing contractor) IN CONNECTION WITH OR RELATED TO THE SYSTEM.
6. UNDER NO CIRCUMSTANCES SHALL MEUS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, SYSTEM FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE SYSTEM, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE SYSTEM WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE EVEN IF MEUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL MEUS'S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE SYSTEM WITH RESPECT TO WHICH ANY CLAIM IS MADE.
7. Some states do not allow limitations on warranties or exclusions or limitation of damages so the above limitations or exclusions may not apply.
8. This Limited Warranty gives the owner specific legal rights, and the owner may also have other rights that vary from state to state.
9. This Limited Warranty is valid only in the continental United States, Alaska, and Hawaii, and it is not transferable.
MITSUBISHI ELECTRIC & ELECTRONICS USA, INC., HVAC Advanced Products Division
3400 Lawrenceville-Suwanee Road, Suwanee, GA 30024-9928
Revised June 2010
Internet Sales
Tuesday, April 12, 2011
Company Statement Regarding Internet Sales of Mr. Slim® Products
The Mitsubishi Electric HVAC Division is committed to providing reliable and innovative mechanical cooling and heating solutions. To support this effort we do not authorize online retail sales of our Mr. Slim air-conditioning and heat pump products for many reasons we will identify here.
Mr. Slim products come in various sizes and need to be configured to the spaces they are to condition. Many factors, in addition to room size, will determine if you are comfortable in your home or office after you have a new comfort conditioning appliance installed.
While buying many types of products over the Internet is now common practice, we maintain that Mr. Slim products must be matched to their intended function by trained HVAC professionals.
Our concerns about Internet purchases of Mr. Slim products are the following:
1. You, the consumer, may base your decision on limited information and may purchase the incorrect products and accessories for your application.

2. You may not enjoy the same level of personal and professional installation and after-the-sale service support unless the product is purchased from an authorized dealer in your area. Installing dealers perform many important services involved with the selection and usage of our products, and those services cannot be provided over the Internet.
3. A trained and experienced HVAC dealer will size our product to meet your specific comfort requirements based on an on-site inspection of your home or office. He will take into account the entire environment of your installation. Improper sizing can lead to improper operation. To prevent this from happening, our authorized dealer will survey your application to ensure that your specific requirements are met. He will verify your needs for:

• Unit capacity
• Electrical service
• Indoor and outdoor unit placement
• Space usage
• Control wiring length and placement
• Length and diameter of refrigerant piping, and placement
• The indoor (and system) type most appropriate for your application

The only way that you can be certain of full warranty protection and unmatched performance is by purchasing your Mr. Slim product from an authorized dealer.
Mitsubishi Electric HVAC has selected the finest HVAC distributors in the industry to carry Mr. Slim and, working with them, we have assembled the best and most knowledgeable HVAC dealers (our Diamond Dealers) to provide you with the finest sales, installation, and service support possible. We have spent millions putting this team in place to serve you and we highly recommend that you call upon this network as your best and most reliable source for Mitsubishi Electric's high quality and reliable Mr. Slim split-ductless products.